Privacy Policy

Ottocast is committed to protecting your privacy.

At Ottocast, we know you care about how information about you is used and shared. We respect your privacy and take your online safety seriously. In order to provide you with products and services, we collect and process your essential personal data on a minimal scale from the Ottocast website, services, online stores, and applications. When you use any of our Services (as defined below) you consent to the practices described in the Privacy Policy. Mostly, we will communicate with you electronically in various ways, such as by email, text, in-app push notifications or by posting email messages or communications on the website or through other electronic services and communications. For contractual purposes, you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing, unless mandatory applicable laws specifically require a different form of communication.

Thank you for accessing Ottocast's website, mobile applications, and other software (collectively, the "Service"). We respect your privacy and want you to know the privacy policy adopted to protect your personal information.

This policy includes:

1. What personal information about you does Ottocast collect?

2. For what purposes does Ottocast use your personal information?

3. How does Ottocast collect your personal information?

4. How are cookies and other similar tracking technologies used to collect information?

5. Does Ottocast share your personal information?

6. How does Ottocast protect personal information?

7. What is the provision for advertising and promotion?

8. What information can you access?

9. What choices do you have regarding Ottocast's collection of your information?

10. How long does Ottocast retain your personal information?

11. European Union Users?

12. California Users?

13. Can children use the Ottocast service?

14. Terms of Use, Policies, and Revisions



1. What personal information about you does Ottocast collect?

Ottocast is committed to protecting your privacy.

Here are the types of information we collect:

Information you provide to us. We receive and store most of the information provided in connection with Ottocast. Click here to see examples of what we collect. You can choose not to provide certain information, but in that case, you may not be able to take advantage of many of our Services.
Automatic Information. We automatically collect and store certain types of information about your use of the Service, including information about your interaction with content and services available through Ottocast. Like many websites, we use "cookies" and other unique identifiers and obtain certain types of information when your web browser or device accesses Ottocast and other content served by or on behalf of Ottocast on other websites. Click here to see examples of what we collect and our Cookie Policy.
Information from other sources. We may receive information about you from other sources, such as updated delivery and address information from our carriers, which will help us correct our records and deliver your next purchase. Click here to view additional examples of the information we receive.

2. For what purposes does Ottocast use your personal information?

We use your personal information to operate, provide, develop, and improve the products and services we offer to our customers. These purposes include:
Purchase and delivery of products and services. We use your personal information to take and manage orders, deliver products and services, process payments, and communicate with you about orders, products, and services, and promotional offers.
Provide, troubleshoot, and improve Ottocast. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of Ottocast Services.
Recommendations and personalization. We use your personal information to recommend features, products, and services that may be of interest to you, identify your preferences, and personalize your experience with Ottocast.
Provide voice, image, and camera services. When you use voice, image, and camera services, we use your voice input, images, videos, and other personal information to respond to your requests, provide you with the requested service, and improve our services.
Comply with legal obligations. In some cases, we collect and use your personal information to comply with laws. For example, we collect customs clearance information from customers upon return.
Communicate with you. We use your personal information to communicate with you in relation to Ottocast through different channels (e.g., phone, email, chat, or message).
We use your personal information to display personalized ads for features, products, and services that may be suitable for you.
Fraud prevention and credit risk. We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, Ottocast, and others.
Service sharing and perfection. Public content that your contributions to the Service are intended for public consumption and are therefore viewable by the public, including your photos, ratings, reviews, tips, lists, compliments, as well as some of your other activities through the Service, such as how you would like to know about other people's contributions (e.g., helpful, useful, or not useful).
Disclosure for commercial purposes: shared with our processor Shopify.


3. How does Ottocast collect your personal information?

We may collect your personal information directly or indirectly to serve you better. In most cases, we collect information directly from you:

Registration and ordering. To provide you with products, you provide us with your personal information during the online registration phase, including but not limited to, name, gender, shipping and billing address(es), phone number, email address, and financial information, such as your credit card number. Additionally, we may ask for your country of residence and/or the country where your organization operates, so that we can comply with applicable laws and regulations. This information is used for billing, order processing, and to communicate with you about your order and our site.

Payment. We may collect your personal information through a format provided by the payment service, including but not limited to your card number, card type, card verification value, your billing address, your name, your email address, and your phone number. Despite collection, we do not retain any information provided through payment. Generally, the payment services you choose to finalize orders maintain and reserve this information.

Delivery. Your receiving address, recipient, and associated phone number are used to deliver goods in an order placed. You must provide us with this minimum information to make a quick and accurate delivery.

Product reviews. We ask for an email address and a location to submit product reviews. Your email address will be kept private, but your location will be visible to other users. All other personal information you choose to submit as part of the review will be available to other visitors to the Site.

4. How are cookies and other similar tracking technologies used to collect information?

We may use cookies or other similar tracking technologies (collectively “Cookies”) to collect certain information about you when you visit the website. Cookies are small and simple text files that are stored on your computer or mobile device when you visit our platform. The "similar technologies" that fall under the general term "cookies" also include local objects (sometimes called flash cookies), web beacons, pixels, browser fingerprinting technologies, or any technology that stores or accesses information on the user's device. To enable us to provide you with the service, it is essential for us to recognize your browser or device. For example, if you block or otherwise reject our cookies, you will not be able to add products to your cart, proceed to checkout, or use any of our Services that require sign-in.

5. Does Ottocast share your personal information?

We sell merchandise, not information: we do not sell, rent, trade, or license your personal or financial information. We will disclose your personal or financial information only in the following specific situations:

We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.

We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Third-party service providers: Like most online retailers, we sometimes use third-party service providers to perform specific functions on our behalf. Any information or data communicated to them is intended to ensure the full execution of the concluded contract. For example, the delivery service requires basic information such as name, shipping address, and phone number so that the seller such as DHL, USPS, UPS, or any other national postal service can fulfill the customs clearance and delivery obligation. In addition, to improve your experiences, we may use your information on a reduced scale to monitor the quality of the third-party service. During payment, information that may be needed by payment activities or financial services is collected by Ottocast's affiliates.

Non-personally identifiable information: We may share information that does not identify you or any user, such as the number of daily visitors to a particular page or the size of an order placed on a certain date, with third parties such as advertising partners. To give another example, pseudonymization is applied in the [*] column, displaying images of our products without revealing your identity.

Merger and/or sale of assets: We do not exchange any personal information with other companies in common. However, it is necessary for us to develop our business to acquire, merge, or be acquired or merged by another company, inevitably, along with the effect of transferring customer information, in whole or in part, as company assets, however, subject to the assumption of the pre-existence of the Privacy Policy in force.

Protection of Ottocast and others: We release account and other personal information as required by law to protect ourselves, our customers, or others; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of Ottocast, our users, or others. This includes exchanging information with other companies, entities, institutions, organizations, or government authorities for fraud protection and credit risk reduction. In addition, Ottocast and our data processor reserve the right to report to law enforcement any activity we believe in good faith to be illegal.

We may update personal information and the purposes for sharing other reasons that we may describe to you from time to time, as permitted by law.



6. How does Ottocast protect personal information?

This Service uses technical and organizational measures to safeguard the integrity and confidentiality of your personal information.

We work to protect the security of your personal information during transmission by using encryption protocols and software.
We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.
We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of customer personal information.
We set different permissions for different employees to access or access your personal data.
We only partner with those providers who have adequate protection on recurring services to prevent data breaches.
It is important to protect against unauthorized access to your password and to your computers, devices, and applications. We recommend that you use a unique password for your Ottocast account that is not used for other online accounts. Be sure to log out when you have finished using a shared computer. You can log out of your Ottocast account by selecting Log Out.

7. What is the provision for advertising and promotion?

Third-party advertisers and links to other websites: Ottocast may include advertisements from third parties and links to other websites and apps. Third-party advertising partners may collect information about you when you interact with their content, advertising, and services. As mentioned, these advertisements and promotions are linked to the affiliated website indicated in Examples of personal information shared with third parties.
Behavioral Advertising

As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For example:

We use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your personal information here: https://policies.google.com/privacy?hl=en.

You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information on how targeted advertising works, you can visit the educational page of the Network Advertising Initiative ("NAI") at

http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/

Use of third-party advertising services: Third-party consultants provide you with Ottocast ads through the information we have provided. To make you feel comfortable, we will share the most minimized scope of personal information with them.
Personalized advertising service: We will have your explicit consent before dispersing personalized advertising, surveys, questionnaires, or promotions about our products or goods to you. You can opt out of advertising in "Email subscription," contact customer service, or reply to the email to object if otherwise indicated. Like other online advertising networks, we use cookies, web beacons (also known as action tags or single-pixel gifs), and other technologies that allow us to know what ads you see, what ads you click on, and other actions you perform on our Sites and on other sites. This allows us to provide you with more useful and relevant ads. For example, we may use Google Analytics or other tracking/marketing applications or combined techniques to monitor your visit or purchase history and your location. For more information on cookie tracking, please refer to the links above to our Cookie Policy.
ONCE THE REGISTRATION PROCESS IS FINALIZED, THE DEFAULT EMAIL SUBSCRIPTION ALLOWS US DIRECT MARKETING TO YOU. HOWEVER, YOU CAN CHANGE THE EMAIL SUBSCRIPTION IF YOU ARE RELUCTANT TO RECEIVE INFORMATION ABOUT PROMOTIONS OR ADVERTISEMENTS.



8. What information can you access?

You, as a customer, have the right to access your information. You can access most of your data online when you log in to your Ottocast account by clicking the "Personal Center" tab. From your account, you can also modify or update your personal information as you wish. Below are directions on how to navigate the "Personal Center" tab to find specific information. For more detailed instructions, please visit our help page.

Login Information: Click "Account"
Your Address Book: Click "Address"
Order History: Click "My Orders"
Email Subscriptions: Click "Email Subscriptions"
Your Profile Information: Click "Account"

9.What choices do you have regarding Ottocast's collection of your information?

You are welcome to ask any questions about how we collect and process your personal information. You can contact our customer service provided below.

As indicated above, if you choose not to provide the necessary information for the service, we will not be able to provide our service to you.
You have the right to rectify your personal information through your account setting by referring to the section What information can customers access? After updates or rectification, we usually keep a copy of your previous records.
You have the right to object when you no longer wish to receive any email or communication from us by using the Account Setting features. The right to object is also applicable to the apps on your portable devices, so you can change the settings on your portable devices.
To block cookies on your computer, the Help feature on most browsers and devices will tell you how to prevent your browser or device from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Since cookies allow you to take advantage of some essential services on the Site, we recommend that you leave them turned on. For example, if you block or otherwise reject our cookies, you will not be able to add items to your shopping cart, proceed to checkout, or use any of our Services that require sign-in.
If you want to browse our websites without linking your browsing history to your account, you can do so by signing out of your account here and blocking cookies on your browser.
If the opt-out setting cannot be modified by yourself on the platform, you can contact our customer service for further assistance. In addition, you may request Ottocast to delete your account and accompanying information as well. You may also request your personal data.


10.How long do we keep your personal information?
We keep your personal information to enable you to continue using our Services, for as long as it is required to fulfill the relevant purposes described in this Privacy Notice, as may be required by law such as for tax and accounting purposes, or as otherwise communicated to you. For example, we retain your transaction history so that you can review past purchases (and repeat orders if you wish) and to which addresses you have shipped orders and to safeguard your right to privacy.

11.European Union Users?

For Users residing in Europe, you may refer to this part for special regulations under GDPR (General Data Protection Regulation).

You may reserve the right under GDPR:

Right of access by the data subject. No matter as a visitor or a customer, as a user you have the right to access your own information to confirm whether your personal data is being processed or not. Users have the right to know the detailed information regarding
the purposes of the processing;

the categories of personal data concerned;

the recipients or categories of recipients to whom the personal data have been disclosed;

the period of time for which the personal data concerned are stored;

the existence of automated decision-making.

Right to rectification. Users have the right to rectify the data. If your information is incorrect or incomplete. You may choose to correct and complete the information or inform us to assist you in doing so.
Right to erasure. You users have been granted the right to ask us to erase your personal information. We will use available technology to erase your personal information, including but not limited to pseudonymization, de-identification, erasure, and other erasure methods. However, for reasons of exercising the right of freedom of expression and information, compliance with legal obligations, public interest in public health, archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes, or for the establishment, exercise or defense of legal claims.
Right to restriction of processing. Users must be aware that before requesting certain rights, you need to cooperate with us to verify your personal information and your identity. In the verification process, you will be required to include your name, address, and/or email address when you contact us. We will take reasonable steps to verify your identity before responding to your requests. Verification steps will vary depending on the sensitivity of your personal information and whether you have an account with us, but we will respond to you within the specified time established by the GDPR.
Right to data portability. You may request the personal data provided to us based on consent or contract or automated processing to a third party provided with the availability of technology. Whether feasible or not, please contact our Customer Service for confirmation. We assure you that we will endeavor to ensure that your data is transferred to a third party in a structured, commonly used, and machine-readable format where technically feasible.
Right to object. You may object to direct marketing and you may view What choices do you have regarding Ottocast's collection of your information?
Automated individual decision-making, including profiling. When we take an automated decision-making process, such as profiling, we will acquire your explicit consent before our engagement. Alternatively, the right to object to automated decision can be exercised by communicating with us through the Customer Service E-mail.
Withdrawal of consent. You may withdraw the consent to processing your data at any time, but you shall be aware that the withdrawal of consent will not affect the lawfulness of processing relating to the consent before the withdrawal.
Whenever we transfer personal information to countries outside of the European Union in the course of sharing information, we will transfer that information in accordance with this Privacy Notice and as permitted by the applicable data protection laws.

Requests must be sent by contacting us through our Customer Service at support@ottocast.it

12. Users from California?

For users residing in California in the United States, you may refer to this part for special regulations under CCPA (California Consumer Protection Act).

You may retain the right under CCPA:

Right to know. California residents have the right to request disclosure of the following information:
the categories of personal information we have collected about you;

the categories of sources from which we collected personal information about you;

the business or commercial purpose for collecting or selling the personal information;

the categories of personal information we have sold about you and the categories of outside parties to whom the personal information was sold;

the categories of personal information we disclosed about you for our business purpose and the categories of vendors to whom the personal information was disclosed; and 6) the specific pieces of personal information we have collected about you.

Right to request deletion of consumer personal information. Identical to GDPR regulation, you still reserve the right to erase your personal information from us. We will observe your instructions to erase the requested information unless we state the reasons, except for:
completing the transaction;

detecting security incidents; protecting against malicious, deceptive, fraudulent, or illegal activity or prosecuting those responsible for that activity;

repairing, restoring, or modifying goods purchased by you;

exercising an individual's freedom of speech;

complying with the California Electronic Communications Privacy Act;

engaging in scientific, historical, or statistical research in the public interest under limited circumstances;

solely internal uses that are reasonably aligned with your interest when using our service;

required by legal obligations;

Right to opt-out of the sale of personal data. WE DO NOT SELL YOUR PERSONAL INFORMATION. You do not need to worry about the right to opt-out of the sale of personal information.
Right to equal service and non-discrimination. We promise we will not conduct unfair business operations because of any exercise of the rights under CCPA.
Right to establish a data access mechanism. When exercising any of the aforementioned rights, you will be verified first. If you have any questions, please contact our Customer Service and Data Protection Officer. We will respond to you electronically within the period established under the CCPA.
Shine the Light. California’s Shine the Light Act entitles California users to request information concerning whether a business has disclosed certain information about you to any third parties for the third parties’ direct marketing purposes. California users who wish to request further information in compliance with this law or have questions or concerns about our privacy practices and policies may contact us at support@ottocast.it. We accept your agent with a power of attorney asserting that you are fully authorized to exercise all rights available to you on your behalf.

13.Can children use the Ottocast service?

Ottocast does not sell products for purchase by children and we do not knowingly or intentionally collect personal information from children under the age of 13. In other parts of this Site, you have represented and warranted that you are 18 years of age or using the Site with the supervision of a parent or guardian.

If you are under 13, we will not collect your personal data without your parent's consent.



14. Terms of use, policies and revisions

If you choose to use the Service, any dispute over privacy is subject to these Terms of Use, including limitations on damages, resolution of disputes, and application of the law. If you have any privacy concerns about Ottocast, please contact us with a concise description and we will try to resolve them. Our business changes constantly, and our Privacy Notice will also change. You'd better frequently check our websites to see recent changes. Except as otherwise stated, our current Privacy Notice applies to all information that we have about you and your account. However, we stand behind the promises we make, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

If you have any questions concerning the collection or processing of your personal data, please contact us via e-mail at support@ottocast.it

Examples of information collected:

The information we collect directly from you and will be used in the following situation:

searching or purchasing products or services in our stores;
adding or removing an item from your cart, or placing an order through or using Ottocast;
communicating with us via phone, e-mail, or other applicable apps;
completing a questionnaire, support ticket, or other form;
providing and evaluating reviews;
using the availability alert.
using our live chat for the support service;
posting self-motivated content;
In order to facilitate the aforementioned engagement, you are required to provide us with information such as:

identifying information such as name, address, and phone numbers;
payment information;
your age;
your location information;
your IP address;
people, addresses and phone numbers listed in your “Manage Address Book”
email addresses of your friends and other people;
content of reviews and e-mails sent to us;
personal description and in Personal Center;
information and documents regarding identity, including social security and driver's license numbers;
credit history information;


Automatic Information

Examples of information collected and to be used for analysis include:

the internet protocol (IP) address used to connect your computer to the Internet;
login, e-mail address, and password;
the location of your device or computer;
version and time zone settings;
purchase and content use history, which we sometimes aggregate with similar information from other customers to create features such as bestsellers;
the full URL (Uniform Resource Locator) clickstream to, through, and from our websites, including date and time; products and content you viewed or searched for; page response times, download errors, length of visits to certain pages, and page interaction information (such as scrolling, clicks, and mouse-overs);
phone numbers used to call our customer service number; and
images when you use them in the Write a Review column.
We may also use other means to automatically process your data (e.g., device identifiers, cookies, and other technologies on devices, applications, and on our web pages to collect browsing, usage, or other technical information).



Information from Other Sources

Examples of information we receive from other sources include:

updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily;
account information, purchase or redemption information, and page view information.


Information You Can Access

Examples of information you can access through Ottocast include:

status of recent orders;
your complete order history (including My Orders);
personally identifiable information (including name, e-mail, password, and address book);
payment settings (including payment card information, rewards, and credits, coupons);
e-mail notification settings (including availability alerts, flash sale deals, notifications, and personalized recommendations, and newsletters);
recommendations and products you recently viewed that form the basis of recommendations (including Recommended for You);
shopping lists and My Favorites;
your content, devices, services, and related settings, communications, and personalized advertising preferences;
content you recently viewed;
communications (including inquiries and tickets);