Ottocast is committed to protecting your privacy.
At Ottocast, we know that you care how information about you is used and shared. We respect your privacy and take your online security seriously. In order to provide you with products and services, we collect and process your essential personal data on a minimal scale from the Ottocast website, services, online stores and applications. When you use any of our Services (as defined below) you consent to the practices described in the Privacy Policy. We will mostly communicate with you electronically in various ways, such as via email, SMS, in-app push notifications, or by posting messages or email communications on the Website or through other electronic communications and services. For contractual purposes, you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing, unless applicable mandatory laws specifically require a different form of communication.
Thank you for accessing Ottocast's website, mobile applications and other software (collectively, the "Service"). We respect your privacy and want you to know the privacy policy we have in place to protect your personal information.
This policy includes:
1. What personal information does Ottocast collect about you?
2. For what purposes does Ottocast use your personal information?
3. How does Ottocast collect your personal information?
4. How are cookies and other technologies used to collect information?
5. Does Ottocast share your personal information?
6. How does Ottocast protect personal information?
7. What is the arrangement of advertising and promotion?
8. What information can you access?
9. What choices do you have regarding Ottocast's collection of your information?
10. How long does Ottocast keep your personal information?
11. Users from the European Union?
12. Users from California?
13. Can children use the Ottocast service?
14. Terms of Use, Policies and Revisions
1. What personal information does Ottocast collect about you?
Ottocast is committed to protecting your privacy.
Here are the types of information we collect:
Information you provide to us. We receive and store most of the information you provide in connection with Ottocast. Click here to see examples of what we collect. You can choose not to provide certain information, but then you may not be able to take advantage of many of our Services.
Automatic information. We automatically collect and store certain types of information about your use of the Service, including information about your interaction with content and services available through Ottocast. Like many websites, we use "cookies" and other unique identifiers and obtain certain types of information when your web browser or device accesses Ottocast and other content served by or on behalf of Ottocast on other websites. Click here to see examples of what we collect and our Cookie Policy.
Information from other sources. We may receive information about you from other sources, such as updated delivery and address information from our couriers, which will help correct our records and deliver your next purchase. Click here to see more examples of the information we receive.
2. For what purposes does Ottocast use your personal information?
We use your personal information to operate, provide, develop and improve the products and services we offer to our customers. These purposes include:
Purchase and delivery of products and services. We use your personal information to take and manage orders, provide products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
Provide, troubleshoot and improve Ottocast. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the Ottocast Services.
Advice and customization. We use your personal information to recommend features, products and services that may be of interest to you, identify your preferences and personalize your experience with Ottocast.
Provide voice, image and camera services. When you use voice, image and camera services, we use your voice input, images, videos and other personal information to respond to your requests, provide you with the requested service and improve our services.
Comply with legal obligations. In some cases, we collect and use your personal information to comply with laws. For example, we collect customs clearance information from customers at the time of return.
Communicate with you. We use your personal information to communicate with you in relation to Ottocast via various channels (e.g. telephone, email, chat or message).
We use your personal information to display personalized ads for features, products and services that may be right for you.
Fraud prevention and credit risks. We use personal information to prevent and detect fraud and abuse to protect the safety of our customers, Ottocast and others.
Sharing and perfection of service. The public content that you contribute to the Service is intended for public consumption and is therefore viewable by the public, including your photos, ratings, reviews, suggestions, lists, compliments, as well as some of your other activities through the Service, such as the way you would like to know about other people's contributions (for example, useful, useful or not useful).
Disclosure for Business Purposes: Shared with our processor Shopify.
3. How does Ottocast collect your personal information?
We may collect your personal information directly or indirectly to serve you better. In most cases, we collect information directly from you:
Registration and ordering. To provide products to you, you provide us with your personal information at the online registration stage, including but not limited to, name, gender, shipping and billing address(es), telephone number, email address, and financial information, such as of your credit card. Additionally, we may ask you for your country of residence and/or the country in which your organization operates, so that we can comply with applicable laws and regulations. This information is used for billing, order processing, and to communicate with you about your order and our site.
Payment. We may collect your personal information via a format provided by the payment service, including but not limited to your card number, card type, card verification value, your billing address, your name, your address email and your telephone number. Despite collection, we do not retain any information provided through payment. Generally, the payment services you choose to finalize orders maintain and reserve this information.
Delivery. Your receiving address, recipient and associated telephone number are used to deliver the goods in a placed order. You must provide us with this minimum information to make a quick and accurate delivery.
Product reviews. We ask for an email address and location to submit product reviews. Your email address will be kept private, but your location will be visible to other users. Any other personal information you choose to submit as part of the review will be available to other visitors to the Site.
4.How are cookies and other similar tracking technologies used to collect information?
We may use cookies or other similar tracking technologies (collectively “Cookies”) to collect certain information about you when you visit the Website. Cookies are small, simple text files that are stored on your computer or mobile device when you visit our platform. “Similar technologies” that fall under the umbrella term “cookies” also include local objects (sometimes called flash cookies), web beacons, pixels, browser fingerprinting technologies, or any technology that stores or accesses information on your device. 'user. In order for us to provide the service to you, it is essential for us to recognize your browser or device. For example, if you block or otherwise reject our cookies, you will not be able to add products to your cart, proceed to checkout, or use any of our Services that require sign-in.
5. Does Ottocast share your personal information?
We Sell Merchandise, Not Information: We do not sell, rent, trade, or license your personal or financial information. We will only disclose your personal or financial information in the following specific situations:
We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy .
We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Third Party Service Providers: Like most online retailers, we sometimes use third party service providers to perform specific functions on our behalf. Any information or data communicated to them is intended to guarantee the complete execution of the concluded contract. For example, the delivery service requires the basic information such as name, shipping address and telephone number so that the seller such as DHL, USPS, UPS or any other national postal service can fulfill the customs clearance and delivery obligation. Additionally, to improve your experiences, we may use your information on a small scale to monitor the quality of service of third parties. During payment, information that payment businesses or financial services may need is collected by Ottocast affiliates.
Non-Personally Identifiable Information: We may share information that does not identify you or any user, such as the number of daily visitors to a particular page or the size of an order placed on a particular date, with third parties such as advertising partners. To give another example, pseudonymisation is applied in the [*] column, displaying images of our products without revealing your identity.
Merger and/or Sale of Assets: We do not exchange any personal information with other companies in common. However, it is necessary for us to develop our business acquire, merge or be acquired or merged by another company, inevitably, together with the effect of the transfer of customer information, in part or in whole, as company assets, notwithstanding, subject on the assumption of the pre-existence of the Privacy Policy in force.
Protection of Ottocast and Others: We release account and other personal information as required by law to protect ourselves, our customers, or others; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of Ottocast, our users, or others. This includes exchanging information with other companies, entities, institutions, organizations or government authorities for fraud protection and credit risk reduction. Additionally, Ottocast and our data controller reserve the right to report to law enforcement any activity that we believe in good faith to be unlawful.
We may update your personal information and purposes for sharing other reasons that we may describe to you from time to time, as permitted by law.
6.How does Ottocast protect personal information?
This Service uses technical and organizational measures to safeguard the integrity and confidentiality of your personal information.
We work to protect the security of your personal information during transmission by using encryption protocols and software.
We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.
We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of customer personal information.
We set different permissions for different employees to access or access your personal data.
We partner only with those providers who have adequate protection on recurring services to prevent data breaches.
It is important to protect yourself from unauthorized access to your password and your computers, devices and applications. We recommend that you use a unique password for your Ottocast account that is not used for other online accounts. Be sure to log out when you're done using a shared computer. You can log out of your Ottocast account by selecting Log Out.
7. What is the arrangement of advertising and promotion?
Third-Party Advertisers and Links to Other Websites: Ottocast may include third-party advertisements and links to other websites and apps. Third-party advertising partners may collect information about you when you interact with their content, advertising and services. As mentioned, these advertisements and promotions are linked to the affiliate website indicated in Examples of Personal Information Shared with Third Parties.
Behavioral advertising
As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your personal information here: https://policies.google.com/privacy?hl=en.
You can also deactivate Google Analytics here: https://tools.google.com/dlpage/gaoptout
We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies (to which you may consent, depending on your location).
To learn more about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") education page at
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can turn off targeted advertising:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/
Use of Third-Party Advertising Services: Third-party consultants serve Ottocast ads to you through the information we have provided. To make you feel comfortable, we will share the most minimal extent of personal information with them.
Personalized advertising service: We will have your explicit consent before we send you personalized advertisements, searches, questionnaires or promotions about our products or goods. You can opt out of advertising in "Email Subscription", contact customer service or reply to the email to object if otherwise indicated. Like other online advertising networks, we use cookies, web beacons (also known as action tags or single-pixel gifs), and other technologies that let us know what ads you see, what ads you click, and other actions you take on our Sites and on other sites. This allows us to provide you with more useful and relevant ads. For example, we may use Google Analytics or other tracking/marketing applications or combined techniques to track your visit or purchase history and your location. For more information about cookie tracking, please see the links above to our Cookie Policy.
ONCE THE REGISTRATION PROCESS IS FINALIZED, THE DEFAULT EMAIL SUBSCRIPTION ALLOWS US TO DIRECT MARKETING TO YOU. HOWEVER, YOU CAN MODIFY YOUR EMAIL SUBSCRIPTION IF YOU ARE reluctant to receive information about promotions or announcements.
8.What information can you access?
You, as a customer, have the right to access your information. You can access most of your data online when you log in to your Ottocast account by clicking on the "My Center" tab. From your account you can also change or update your personal information as you wish. Below are directions on how to navigate the "My Center" tab to find specific information. For more detailed instructions, visit our help page.
Login information: Click "Account"
Your address book: Click "Address"
Order History: Click "My Orders"
Email Subscriptions: Click "Email Subscriptions"
About your profile: Click "Account"
9.What choices do you have regarding Ottocast's collection of your information?
You are welcome to ask any questions about how we collect and process your personal information. You can contact our customer service team provided below.
As stated above, if you choose not to provide the information necessary for the service, we will not be able to provide our service to you.
You have the right to rectify your personal information through account setup by referring to the What information can customers access? After updates or rectification, we usually have a copy of your previous records.
You have the right to object when you no longer wish to receive any emails or communications from us using the Account Setup features. Object right is also applicable to apps on your portable devices, so you can change settings on your portable devices.
To block cookies on your computer, the Help feature on most browsers and devices will tell you how to prevent your browser or device from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable the all cookies. . Since cookies allow you to take advantage of some essential services on the Site, we recommend that you leave them activated. For example, if you block or otherwise reject our cookies, you will not be able to add items to your cart or proceed to checkout or use any of our Services that require sign-in.
If you would like to browse our websites without linking your browsing history to your account, you can do so by logging out of your account here and blocking cookies on your browser.
If the opt-out setting cannot be changed on the platform yourself, you can contact our customer service for further assistance. Additionally, you can request that Ottocast delete your account and accompanying information as well. You can also request your personal data.
10.How long do we keep your personal information?
We retain your personal information to enable you to continue using our Services, for as long as necessary to fulfill the relevant purposes described in this Privacy Policy, as may be required by law, such as for tax and accounting purposes, or as otherwise communicated to you. For example, we retain your transaction history so that you can review past purchases (and repeat orders if you wish) and to which addresses you have shipped orders, and to safeguard your right to privacy.
11.European Union users?
Users residing in Europe may refer to this part for special regulations under the GDPR (General Data Protection Regulation).
You can reserve the right under the GDPR:
Right of access of the interested party. No matter as a visitor or customer, as a user you have the right to access their information to confirm whether their personal data is being processed or not. Users have the right to know detailed information
the purposes of the processing;
the categories of personal data;
the recipients or categories of recipients to whom the personal data have been communicated;
the period of time for which the personal data in question are stored;
the existence of an automated decision-making process.
Right of rectification. Users have the right to rectify data. If your information is incorrect or incomplete. You can choose to correct and complete the information or inform us to help you do so.
Right to erasure. You, the user, have been given the right to request that we delete your personal information. We will use available technology to delete your personal information, including but not limited to pseudonymization, de-identification, deletion and other deletion methods. However, for reasons of exercising the right to freedom of expression and information, compliance with legal obligations, public interest in public health, archiving purposes in the public interest, scientific or historical research purposes or statistical purposes or for self-defense.
Right to limit processing. Users should be aware that before requesting certain rights, you must work with us to verify your personal information and identity. In the verification process, you will need to include your name, address and/or email address when contacting us. We will take reasonable steps to verify your identity before responding to your requests. The verification steps will vary depending on the sensitivity of your personal information and whether you have an account with us, but we will respond to you within the specified time established by the GDPR.
Right to data portability. You may request personal data provided to us on the basis of consent or contract or automated processing from third parties subject to the availability of technology. If feasible or not, contact our Customer Service for confirmation. Please be assured that we will try to ensure that your data is transmitted to third parties in a structured, commonly used and machine-readable format, where technically feasible.
Right of opposition. You can object to direct marketing and can view What choices do you have regarding Ottocast's collection of your information?
Automated individual decision making, including profiling. When we engage in automated decision making, such as profiling, we will acquire your explicit consent prior to our engagement. Alternatively, the right to object to the automated decision can be exercised by communicating with us via the Customer Service Email.
Withdrawal of consent. You can revoke your consent to the processing of your data at any time, but you will be aware that the revocation of consent will not affect the lawfulness of the processing relating to the consent before the revocation.
Whenever we transfer personal information to countries outside the European Union in the course of information sharing, we will transfer that information in accordance with this Privacy Policy and as permitted by applicable data protection laws.
Requests should be submitted by contacting us via our Customer Service at support@ottocast.com
12. Users from California?
For users residing in California in the United States, you may refer to this part for special regulations under the CCPA (California Consumer Protection Act).
You may retain your right under the CCPA:
Right to know. California residents have the right to request disclosure of the following information:
the categories of personal information we have collected about you;
the categories of sources from which we collected personal information about you;
the business or commercial purpose for collecting or selling your personal information;
the categories of personal information we sold about you and the categories of external parties to whom the personal information was sold;
the categories of personal information we disclosed about you for our business purposes and the categories of vendors to whom the personal information was disclosed; and 6) the specific personal information we have collected about you.
Right to request deletion of consumer personal information. Identical to the GDPR regulation, you remain entitled to have your personal information deleted by us. We will comply with your instructions to delete the information you request unless we state why, except:
complete the transaction;
security incident detection; protect against harmful, deceptive, fraudulent or illegal activity or prosecute those responsible for such activity;
repair, restore or modify the goods purchased by you;
exercise the individual's freedom of speech;
Comply with our obligations under the California Electronic Communications Privacy Act;
Involve scientific, historical or statistical research of public interest in limited circumstances;
Exclusively internal uses that are reasonably in line with your interest when using our service;
Legal obligation required;
Right to object to the sale of your personal data. WE DO NOT SELL YOUR PERSONAL INFORMATION. You don't have to worry about your right to opt-out of the sale of your personal information.
Right to equal service and non-discrimination. We promise that we will not engage in unfair business dealings as a result of any exercise of your rights under the CCPA.
Right to establish a data access mechanism. When you exercise any of the rights mentioned above, you will first be verified. If you have any questions, please contact our Customer Service and Data Protection Officer. We will respond to you electronically within the period established under the CCPA.
Shine the light. California's Shine the Light Act authorizes California users to request information regarding whether a business has disclosed certain information about you to third parties for the third party's direct marketing purposes. California users who wish to request additional information in accordance with this law or have questions or concerns about our privacy practices and policies may contact us at support@ottocast.com. We accept your agent with a power of attorney stating that you are fully authorized to exercise all rights available to you on your behalf.
13.Can children use the Ottocast service?
Ottocast does not sell products for purchase by children, and we do not knowingly or intentionally collect personal information from children under 13 years of age. Elsewhere on this site, you have promised that you are represented and warranted that you are 18 years of age or are using the site with the supervision of a parent or guardian.
If you are under 13, we will not collect your personal data without your parent's consent.
14. Terms of Use, Policies and Revisions
If you choose to use the Service, any dispute over privacy is subject to these Terms of Use, including limitations on damages, dispute resolution, and application of law. If you have any privacy concerns about Ottocast, please contact us with a concise description and we will try to resolve them. Our business is constantly changing and our Privacy Policy will change as well. You'd better check our websites frequently to see recent changes. Except for other rules and regulations, our current Privacy Policy applies to all information we have about you and your account. However, we stand behind the promises we make and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
If you have any questions regarding the collection or processing of your personal data, please contact us by email at support@ottocast.com.
Examples of information collected:
The information we collect directly from you and will be used in the following situation:
search for or purchase products or services in our stores;
add or remove an item from your cart or place an order through or use Ottocast;
communicate with us via telephone, email or other applicable apps;
complete a questionnaire, support ticket or other form;
provide and rate reviews;
use the availability notice.
use our live chat for support service;
publish self-motivated content;
In order to facilitate the above engagement, you must provide us with information such as:
identifying information such as name, address and telephone numbers;
Payment information;
your age;
your location information;
your IP address;
people, addresses and phone numbers listed in your “Manage Address Book”
email addresses of your friends and other people;
content of reviews and emails sent to us;
personal description and in the Personal Center;
identity information and documents, including Social Security and driver's license numbers;
credit history information;
Automatic information
Examples of information collected and used for analysis include:
the Internet Protocol (IP) address used to connect your computer to the Internet;
login, email address and password;
the location of your device or computer;
version and time zone settings;
purchase and content usage history, which we sometimes aggregate with similar information from other customers to create features such as top sellers;
the complete Uniform Resource Locator (URL) clickstream to, through and from our websites, including date and time; products and content viewed or searched for; page response times, download errors, length of visits to certain pages, and page interaction information (such as scrolling, clicks, and mouse-overs);
telephone numbers used to call our customer service number; AND
images when you use them in the Write a Review column.
We may also use other means to automatically process your data (such as device identifiers, cookies and other technologies on devices, applications and on our web pages to collect information about browsing, usage or other technical information).
Information from other sources
Examples of information we receive from other sources include:
updated delivery and address information from our couriers or other third parties, which we use to correct our records and more easily deliver your next purchase or communication;
account information, purchase or redemption information, and page view information.
Information you can access
Examples of information you can access through Ottocast include:
status of recent orders;
your complete order history (including my orders);
personally identifiable information (including name, email, password and address book);
payment settings (including payment card information, rewards and credits, coupons);
email notification settings (including availability alerts, flash sale offers, personalized notifications and recommendations, and newsletters);
recommendations and products you have recently viewed that form the basis of the recommendations (including Recommendations for You);
shopping lists and My Favorites;
your content, devices, services and related settings, communications and personalized advertising preferences;
content you recently viewed;
communications (including requests and tickets);